Your rights. Your dignity. Our responsibility.
Know your rights as a patient at our health centre.
Ten rights, one promise of respectful care
These rights are reproduced from the Patients’ Rights information displayed by Uzima Uhai Health Centre.
Right to Informed Consent
Patients have the right to receive accurate and understandable information about their diagnosis, treatment options, and risks.
Right to Autonomy
Patients have the right to make decisions about their own care, including refusing treatment.
Right to Confidentiality
Patients’ personal and medical information must be kept confidential.
Right to Respectful Care
Patients have the right to be treated with dignity and respect, free from discrimination, harassment, or abuse.
Right to Access Medical Records
Patients have the right to access and obtain copies of their medical records.
Right to Quality Care
Patients have the right to receive high-quality, evidence-based care that meets their individual needs.
Right to Complain
Patients have the right to express concerns or complaints about their care and have them addressed in a timely and respectful manner.
Right to Informed Decision-Making
Patients have the right to receive information about treatment options, risks, and benefits to make informed decisions.
Right to Continuity of Care
Patients have the right to receive coordinated and continuous care throughout their treatment.
Right to Emergency Care
Patients have the right to receive emergency care.
Questions or concerns about your care?
Contact our team for guidance or to raise a concern.
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